BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20230607T113000Z DTEND:20230607T190000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Service Best Training: Gros Morne Open Call 2023 DESCRIPTION:Service Best NL is a full-day workshop that teaches employees and businesses how to create memorable customer experiences\, identify and respond to customer needs\, and turn dissatisfied customers into loyal fans. \nThe workshop will...\n\n1. Use the techniques associated with Service Best service:\n\n\n Perception is all there is\n Everyone has a customer\n Total Product Concept\n Moments of Truth\n Proactive LEARN\n\n\n2. Use the techniques associated with the skills for service recovery:\n\n\n Encouraging customer feedback\n Handling difficult situations\n Reactive LEARN\n\n\n\n3. Use the techniques for developing and maintaining a Service Best attitude:\n\n\n Communication\n Identifying hot buttons\n\n\nSupported by: X-ALT-DESC;FMTTYPE=text/html:Service Best NL is a full-day workshop that teaches employees and businesses how to create memorable customer experiences\, identify and respond to customer needs\, and turn dissatisfied customers into loyal fans. \;\n
1. Use the techniques associated with Service Best service:
\n\n2. Use the techniques \;associated with the skills for service recovery:
\n\n3. Use the techniques for developing and maintaining a \;Service Best attitude:
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