Best Western Plus St. John's Airport Hotel & Suites
Job Description

Job Summary: Provides the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately, processes guest orders to ensure that all items are prepared properly and on a timely basis.

The Candidate Should: Be able to work various shifts between the hours of 6:30 AM -1:30 AM daily. Weekend availability is required.

Job Duties:

  • Welcomes and greets guests with a warm friendly smile.
  • Informs guests of specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.
  • Processes guests’ orders and ensures all items are prepared properly, in a timely manner and to ensure guest satisfaction with the food and service.
  • Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
  • Clears and resets table at the end of each course or upon completion of the meal.
  • Prepares guest checks that itemize and total meal costs and sales tax.
  • To prepare deposit and ensure balance and cash float is accurate.
  • To check identification of customers to make sure they have age requirements for purchase of alcohol.
  • To determine when a customer has had too much alcohol, stop serving and ensure a safe ride home is arranged.
  • To monitor and maintain an inventory of supplies.
  • To complete inventory of all alcoholic beverages before and after each shift and balance to end of shift report.
  • To prepare orders to maintain liquor and bar supplies
  • Follows food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, State, and Local laws.
  • Adheres to all hotel safety and security policies and procedures as outlined by hotel standards and Federal, State and Local laws.
  • Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintains a neat, organized and clean workspace and uniform.
  • Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
  • To solve guest issues with professionalism and always maintain hospitable attitude.
  • To maintain customers’ privacy.
  • To provide basic information on facilities.
  • To maintain friendly, cheerful, and courteous manners at all times.
  • To maintain a clean and organized work area.
  • To perform other duties as assigned.

Job Types: Full-time, Part-time

Salary: From $14.50 per hour


  • 4 hour shift
  • 8 hour shift
  • On call
  • Weekends as needed

Supplemental pay types:

  • Tips
Contact Information


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