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Host/Hostess

Mallard Cottage Inc.
Job Description

Mallard Cottage is a small business in Quidi Vidi, operating in a building over 200 years old! We are professional, friendly, and our goal is to deliver the finest local cuisine, prepared with fresh, locally-sourced ingredients.

Our work environment includes:

  • Rustic setting
  • Growth opportunities
  • Food discount (50%)
  • Competitive wages

Job Overview:

We are seeking a dedicated host/hostess to join our team. As a host, you will play a vital role in being the first point of contact for all guests entering the restaurant. You will be providing excellent customer service and ensuring a positive dining experience for our guests.

Responsibilities:

- Greet customers in a friendly, welcoming manner upon arrival

- Seat guests at their table and present them with menus and water

- Provide accurate wait times to guests

- Let servers know of any special requests, birthdays, dietary restrictions, etc posted in the notes of reservations

- Properly manage reservations to keep them organized and well spaced

- Answer the phone/ check voicemails daily

- Clean tables upon guests leaving and reset tables for new reservations

- Help with side tasks (shining cutlery, stocking server/host stations, etc.)

- Maintain cleanliness in the dining area and host area

Qualifications:

- Prior experience in hosting is a MUST (1-2 years)

- Friendly attitude

- Experience using yelp reservations and touch bistro is considered an asset

- Strong time management skills to handle multiple tasks efficiently

- Ability to maintain a clean work environment

- Familiarity with food safety protocols

- Excellent communication and problem solving skills

Job Type: Part-time

Pay: $17.00-$18.00 per hour

Expected hours: 10 – 30 per week

Additional pay:

  • Tips

Benefits:

  • Discounted or free food
  • Flexible schedule

Flexible language requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Weekends as needed

Experience:

  • hosting: 1 year (required)

Language:

  • English (preferred)

Work Location: In person

Contact Information

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