Front Desk Agent

About us

Glynmill Inn is a small business in Corner Brook, NL A2H 2V3. We are professional, agile, and customer-centric.

Our work environment includes:

• Modern office setting
• Food provided

Glynmill Inn is looking for friendly, outgoing, and motivated individuals to join our team as a Front Desk Agent.

Responsibilities:

• Greet and check in guests as they enter the hotel
• Answer phones and provide a pleasant and professional experience over the phone or in text
• Provide information about hotel services, rooms, rates, and amenities
• Respond to inquiries about availability, special requests, and answered questions regarding hotel services and amenities
• Maintain the appearance of the front desk area by keeping it clean, neat, and organized
• Communicate with guests who have reserved rooms or opted to stay away from the hotel. Offer alternatives to or follow up on requests.
• Assist with other projects such as opening and closing of the front desk as needed.

Qualifications:

• High school diploma or equivalent required. Bachelor’s degree preferred.
• Must have a valid driver’s license and personal vehicle.
• Must be able to work a flexible schedule including weekends and holidays.
• Excellent communication skills in both written and verbal. Must be able to pass a background check.

Job Types: Full-time, Permanent

Salary: $17.00-$17.50 per hour

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 12 hour shift
• Day shift

Ability to commute/relocate: