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FULL TIME Room Attendant

Sheraton Hotel Newfoundland
Job Description

Steeped in history and built on the site of the old Fort William at the base of Signal Hill, the Sheraton Hotel Newfoundland blends elegance with the vibrant and colourful atmosphere of one of the oldest cities in North America. Our premier location overlooking St. John’s harbour, is just minutes from area attractions, boutique shopping and the legendary George Street entertainment district.

Our 301 modern rooms and suites offer our guests a relaxing retreat whether travelling on business or pleasure. With over 18,000 sq ft of well appointed function space, we can meet the needs of any event or conference.

We are passionate professional hoteliers dedicated to the art of hospitality! Our team members are committed to providing exceptional personalized service to our guests; our dedication to the customer shows in everything we do. We put people first!

Westmont is committed to being a leader in hospitality ownership and management focusing on delivering superior results for our Guests, Associates and Partners while adhering to high standards.

Westmont embodies the following Values: Entrepreneurial – Ethical – Flexible - Family Oriented – Creative - Empowered

We are presently recruiting for the position of Housekeeping Room Attendant. This position is responsible for maintaining a clean and appealing guest room according to policy and brand standards. This is a full time position and the successful candidate will need to be available to work days, evenings, weekends and holidays as business levels dictate.

Major Duties and Responsibilities

  • Change bed linen daily.
  • Vacuum carpeting.
  • Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
  • Remove fingerprints and smudges (i.e. mirrors, shiny surfaces, windows, etc.)
  • Thoroughly clean the bathroom area—wash shower stall, sink, floor, toilet, etc.
  • Make sure that the brand standard room set-up is complied with.
  • Report all damage found in a room immediately.
  • Report all missing items in a room and any personal guest items found in vacant rooms immediately.
  • Notify housekeeper of al roll-a-ways or cribs in rooms for pick-up and storage.
  • Responsible for pass key and ensuring it is turned in daily.
  • Ensuring all “lost and found” items are turned in to Housekeeping Manager or Front Desk immediately.
  • Shut off all lights, TVs, and air conditioners when leaving room.
  • Assist the Housekeeping Manager with any additional cleaning chores that may be assigned.

Minimum Qualifications and Skills

  • High school graduate or equivalent.
  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
  • Must be able to speak, read, write, and understand the primary language(s) used by guests visiting the workplace.

Mental Effort

  • Mental effort required in multi-tasking and handling interruptions that require refocusing.
  • Listening and mental attentiveness in tasks assigned by Housekeeping Manager.

Physical Effort

  • Some heavy lifting required.
  • Standing for long periods of time.

Working Conditions

  • Use of cleaning chemicals

Type of Supervision Required

Reports to the Executive Housekeeper. Works under general instructions to prioritize and complete assigned tasks.

In our commitment to provide a selection process and work environment that is inclusive and barrier free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation.

Contact Information

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