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Night Auditor/Front Desk Agent

Hilton Garden Inn
Job Description

About us

Manga Hotels is a Canadian company involved in the acquisition, development and management of high quality residences and hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt and InterContinental Hotels Group.

Manga Hotels is known to be an innovator and trend-setter in the Canadian hospitality industry having built the first LEED-certified hotel in Canada, the Hilton Garden Inn Toronto Airport, as well as the first Hampton Inn in Canada. The company is committed to sustainable investments and has a proven track record of successful ventures with a reputation for being a trusted and effective property developer and operator.

Full Job Description

We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts and processes invoices. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities

  • Check in guests, answer phones and take reservations
  • Respond to guest complaints, requests and emergencies
  • Reconcile accounts
  • Balance the cash drawer and log receipts

Skills

  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • Availability to work overnight

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Overnight shift

*Experience an asset

Job Types: Full-time, Part-time, Casual

Pay: From $17.89 per hour

Benefits:

  • Dental care
  • On-site parking
  • Vision care

Schedule:

  • 8 hour shift
  • Evening shift
  • Holidays
  • Morning shift
  • Night shift
  • On call

Work Location: In person

Application deadline: 2024-12-08

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