Night Auditor/Front Desk Agent

Hilton Garden Inn
Job Description
Manga Hotels is a Canadian company involved in the acquisition, development and management of high quality residences and hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt and InterContinental Hotels Group.
Manga Hotels is known to be an innovator and trend-setter in the Canadian hospitality industry having built the first LEED-certified hotel in Canada, the Hilton Garden Inn Toronto Airport, as well as the first Hampton Inn in Canada. The company is committed to sustainable investments and has a proven track record of successful ventures with a reputation for being a trusted and effective property developer and operator.
Full Job Description
We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts and processes invoices. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
  • Check in guests, answer phones and take reservations
  • Respond to guest complaints, requests and emergencies
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • Availability to work overnight
  • Employee discount
  • 8 hour shift
  • Overnight shift
*Experience an asset
Job Type: Full-time
Salary: From $17.89 per hour
  • Dental care
  • On-site parking
  • Vision care
  • 8 hour shift
  • Evening shift
  • Night shift
Ability to commute/relocate:
  • St. John's, NL: reliably commute or plan to relocate before starting work (required)
  • English (required)
Work Location: In person
Contact Information


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