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Project Manager, Digital Transformation & AI

Hospitality Newfoundland and Labrador
Job Description

Full job description

Hospitality Newfoundland and Labrador is leading a province-wide initiative to help tourism businesses strengthen operations, improve productivity, and adopt practical digital tools and artificial intelligence.

We’re looking for a Project Manager to lead this work from planning through delivery, build strong partnerships, and turn complex digital concepts into clear, practical solutions for industry.

This is a strong opportunity for someone who enjoys leading collaborative projects, working with partners across sectors, and helping businesses apply technology in meaningful ways.

About the Opportunity

In this role, you will:

  • Improve productivity across tourism businesses
  • Support small businesses, including those in rural areas, in adopting digital tools
  • Strengthen business operations through practical AI applications
  • Build a connected ecosystem of industry, technology, and training

Key Responsibilities

  • Lead implementation of a province-wide digital transformation and AI initiative
  • Design and deliver programs, tools, pilots, training, and other supports for tourism businesses
  • Work with tourism businesses and support the practical use of digital tools and AI
  • Build and manage partnerships with technology providers, post-secondary institutions, industry stakeholders, and government
  • Translate digital and AI concepts into practical business solutions
  • Track project performance, outcomes, and impact

What We’re Looking For

  • Experience leading complex projects or programs from planning through implementation
  • Ability to build strong working relationships across industry, education, technology, and government
  • Strong communication, facilitation, and organizational skills
  • Ability to explain complex ideas in clear, practical language
  • Ability to follow through on work, meet deadlines, and look for ways to improve processes

Education and Experience

  • Post-secondary education in business, tourism, project management, artificial Intelligence or a related field, or an equivalent combination of education and experience
  • Experience working with small businesses in tourism, hospitality, service industries, technology, or a related sector
  • Experience managing timelines, budgets, priorities, and performance measures
  • Experience in digital transformation, artificial intelligence, or a related field
  • Knowledge of the tourism industry in Newfoundland and Labrador is an asset
  • Experience working in a not-for-profit or member-based organization is an asset
  • Ability to travel within the province. A valid driver’s licence may be required for some travel.

Position Details

  • Full-time contract position tied to the project, with an anticipated term running through 2029.

Salary: Salary will be based on qualifications and experience.

Hospitality NL is committed to a fair and inclusive hiring process. We welcome applications from qualified candidates of all backgrounds. If you need accommodation or a different application format, please contact us. We will work with you to support your application.

Deadline for Applications: June 22, 2026

Thank you for your interest in this opportunity.

Only candidates selected for an interview will be contacted.

Work Location: In person

Contact Information

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