Server - Food and Beverage Services

Education

• No degree, certificate or diploma

  Work setting

• Restaurant
• Formal dining room
• Hotel, motel, resort

  Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Perform sensory evaluation of wines
• Serve food and beverages
• Supervise other servers and bussing staff
• Take orders and relay to kitchen and bar staff
• Schedule staff
• Train staff
• Provide customer service

  Supervision

• 3-4 people

  Computer and technology knowledge

• Point of sale system

  Transportation/travel information

• Own transportation

  Work conditions and physical capabilities

• Physically demanding
• Standing for extended periods

  Weight handling

• Up to 13.5 kg (30 lbs)

  Personal suitability

• Client focus
• Efficient interpersonal skills
• Initiative
• Organized
• Reliability
• Team player

  Screening questions

• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

  Experience

• Experience an asset

  Health benefits

• Dental plan
• Health care plan
• Vision care benefits

  Financial benefits

• Gratuities
• Mileage paid

  Other benefits

• Free parking available
• Wellness program