Hospitality NL offers a 48-hour Cancellation Policy. We will refund 100% of an individual’s registration fee if cancelled in writing at least 48 hours prior to the start time of the workshop. In the case of a last minute cancellation (less than 48 hours), the individual registration can be transferred to a friend, colleague, or employee. The registration transfer must be for the same scheduled workshop, it cannot be credited to use at another time.

If an entire workshop is cancelled after the 48-hour mark, the host organization will be charged for the minimum number of participants (12 participants for in-person training, 8 participants for virtual training). If the workshop is cancelled 48 hours prior to the start time, no penalty will be incurred.

Cancellations should be sent in writing to Linda Hickey: lhickey@hnl.ca