WorldHost Fundamentals - Plum Point

  • Share:
Name: WorldHost Fundamentals - Plum Point
Date: March 14, 2018
Time: 9:00 AM - 4:00 PM NDT
Registration: Register Now
WorldHost Fundamentals Workshop
Event Description:
A one-day workshop that teaches front-line employees the skills and
techniques required to provide exceptional customer service.

By the end of this workshop, participants will be able to:
1. Demonstrate an understanding of the importance of excellent customer service skills.
2. Describe the communication process, and the skills required to make your communication effective.
3. Demonstrate how to listen to your customers in a way that shows that you care about them and their needs.
4. Describe the value of tourism to your community.
5. Explain the five key Fundamentals commitments that assist you to “go the extra mile”.
Plum Point
Contact Information:
Allie Bourden - Training Coordinator

HNL Member: $60.00 + HST per person
Non-Member: $85.00 + HST per person

Cancellation Policy: Cancellation within 48 hours of the workshop is not permitted. Company or individual will be responsible for the full amount.

Set a Reminder:
Enter your email address below to receive a reminder message.


How do I?

  • Stay in Touch

Skip to toolbar Log Out