Job details
Overview
Languages
English
Student status
- No degree, certificate or diploma
- Full time enrollment
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hospitality industry
- Hotel, motel, resort
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Word processing software
- Central reservation system (CRS)
- Internet
Additional information
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
Personal suitability
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
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