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guest services agent - hotel

Comfort Inn Gander
Job Description

Job details

  • Location112 Trans Canada Hwy.Gander, NLA1V 1P8
  • Work locationOn site
  • Salary16.50 to 17.00 hourly (To be negotiated) / 76 hours bi-weekly
  • Terms of employmentPermanent employmentFull time
  • Early morning, Morning, Day, Evening, Weekend, Shift
  • Starts as soon as possible
  • Benefits: Health benefits
  • vacancies1 vacancy
  • SourceJob Bank #3603217

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Experience an asset

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hospitality industry
  • Hotel, motel, resort

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Provide customer service

Experience and specialization

Computer and technology knowledge

  • Multi-line switchboard
  • Word processing software
  • Central reservation system (CRS)
  • Spreadsheet

Benefits

Health benefits

  • Health care plan  #LI-DNI
Contact Information

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