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Food and Beverage Service Manager

Hungry Heart Cafe & Catering
Job Description

Full job description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: College/CEGEP
  • Experience: 3 years to less than 5 years
  • or equivalent experience
  • Work setting

  • Urban area
  • Tasks

  • Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
  • Evaluate daily operations
  • Monitor revenues to determine labour cost
  • Monitor staff performance
  • Plan and organize daily operations
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Enforce provincial/territorial liquor legislation and regulations
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Participate in marketing plans and implementation
  • Leading/instructing individuals
  • Address customers' complaints or concerns
  • Provide customer service
  • Manage events
  • Supervision

  • 3-4 people
  • Certificates, licences, memberships, and courses

  • Smart Serve
  • First Aid Certificate
  • CPR Certificate
  • Safe Food Handling certificate
  • Computer and technology knowledge

  • MS Excel
  • MS Word
  • Spreadsheet
  • Security and safety

  • Criminal record check
  • Transportation/travel information

  • Valid driver's licence
  • Own transportation
  • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Physically demanding
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Large workload
  • Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Financial benefits

  • Gratuities
  • Group insurance benefits
  • Life insurance
  • Mileage paid
  • Registered Retirement Savings Plan (RRSP)
  • Long term benefits

  • Tax-Free Savings Account (TFSA)
  • Other benefits

  • Free parking available
  • Wellness program
Contact Information

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