Holiday Inn Express Deer Lake
Full job description
- Work Term: Permanent
- Work Language: English
- Hours: 38 to 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- Hospitality administration/management, general
- or equivalent experience
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- Hospitality industry
- Hotel, motel, resort
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- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
-
- Multi-line switchboard
- Word processing software
- Database software
- Central reservation system (CRS)
- Spreadsheet
- Internet
- Opera
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- Green economy sector
-
- Credit check
- Criminal record check
-
- Own transportation
- Willing to travel
- Valid driver's licence
-
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
-
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
-
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current field of study?
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- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
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- Group insurance benefits
- Life insurance
- Night shift premium
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- Free parking available
- Learning/training paid by employer
- On-site recreation and activities
- Other benefits
- Team building opportunities
- Parking available
- Travel insurance
- Wellness program
