Guest Service Supervisor
Full job description
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
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- Hotel, motel, resort
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- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
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- 1 to 2 people
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- MS Outlook
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- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Tight deadlines
- Work under pressure
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- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
