The Conference Sales Manager plays a pivotal role in driving the hotel's conference and event business. Reporting directly to the General Manager, this hands-on position is responsible for proactively sourcing, securing, and managing conference and group bookings to maximize revenue. The ideal candidate will have a strong background in hospitality sales, a proven track record of achieving targets, and the ability to work independently in a fast-paced environment.
Key Responsibilities:
- Develop and maintain business opportunities through proactive and reactive sales efforts;
- Actively manage group, transient, and corporate (BT) sales inquiries and contracts;
- Process, qualify, confirm, and coordinate group and banquet requests
- Coordinate groups from the moment the contract is signed until the group's departure (rooms, food, accommodations, etc.).
- Oversee the operational aspects of the sales cycle, including proposals, contracts, correspondence, and reporting;
- Collaborate closely with Urgo Hotels' regional team to maximize business opportunities;
- Create and analyze sales reports and develop strategies to grow occupancy, RevPAR, and market share;
- Contribute to the revenue management process through active participation in the revenue committee, weekly forecasts, and performance analysis;
- Ensure guest satisfaction during and after service delivery;
- Manage the financial and material resources, including budget preparation, cost control, and inventory management.
Qualifications
- Minimum of three (3) years of sales and event experience in the hospitality industry
- Strong customer service and communication skills
