Join Our Team as a Front Desk Agent at St. Christopher's Hotel!
Are you passionate about hospitality and eager to create memorable experiences for guests? St. Christopher's Hotel is looking for enthusiastic individuals to join our team as Front Desk Agents. If you thrive in a fast-paced environment and enjoy interacting with people, this is the perfect opportunity for you!
About St. Christopher's Hotel
Located in the picturesque Channel-Port aux Basques, NL, St. Christopher's Hotel is dedicated to providing exceptional service and comfort to our guests. Our team is committed to creating a welcoming atmosphere where every visitor feels at home. Join us in making a difference in the hospitality industry!
Job Overview
As a Front Desk Agent, you will be the first point of contact for our guests, responsible for ensuring a smooth check-in and check-out process. Your role will involve a variety of tasks that contribute to the overall guest experience, from managing reservations to providing information about local attractions.
Key Responsibilities
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel, and change room reservations
- Provide information on hotel facilities and services
- Offer general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges, and receive payments
- Balance cash and complete balance sheets, cash reports, and related forms
- Maintain an inventory of vacancies, reservations, and room assignments
- Follow emergency and safety procedures
- Perform clerical duties (i.e., faxing, filing, photocopying)
- Answer telephone calls and relay messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide outstanding customer service
Requirements
- Education: Secondary (high) school graduation certificate
- Experience: Will train or equivalent experience
Work Setting
- Hotel, motel, resort
Skills and Knowledge
- Proficient in using a multi-line switchboard
- Familiarity with computerized bookkeeping systems
- Internet savvy
Security and Safety
- Bondable
- Criminal record check required
Transportation/Travel Information
- Own transportation is necessary
Work Conditions and Physical Capabilities
- Fast-paced environment
- Standing for extended periods
- Ability to work under pressure
Personal Suitability
- Dependable and reliable
- Efficient interpersonal skills
- Excellent oral and written communication
- Flexible and organized
- Team player
Work Details
- Work Term: Seasonal
- Work Language: English
- Hours: 20 to 40 hours per week
Compensation
Salary ranges from $16.00 to $16.50 hourly (to be negotiated).
If you are ready to embark on an exciting journey in the hospitality industry and make a positive impact on our guests' experiences, we want to hear from you! Join us at St. Christopher's Hotel and be part of a dedicated team that values excellence and customer satisfaction.
Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.
