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Housekeeping Room Attendant

DoubleTree by Hilton St. John's Harbourview
Job Description

The DoubleTree by Hilton Harbourview is seeking dynamic Housekeepers to join our team. The incumbents are responsible for maintaining a clean and appealing guest room according to policy standards. Reports to the Executive Housekeeper and Assistant Housekeeper(s). Works under general instructions to prioritize and complete assigned tasks.

The ideal candidate will have a friendly and easy going personality with a high level of professionalism and effective decision making, while also being very perceptive and disciplined. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable in their home away from home.

DUTIES & RESPONSIBILITIES:

  • Change bed linen daily.
  • Vacuum carpeting.
  • Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
  • Remove fingerprints and smudges (i.e. mirrors, shiny surfaces, windows, etc.)
  • Thoroughly clean the bathroom area—wash shower stall, sink, floor, toilet, etc.
  • Adhere to brand standard cleaning requirements.
  • Make sure that the standard room set-up is complied with.
  • Report all damage found in a room immediately.
  • Report all missing items in a room and any personal guest items found in vacant rooms immediately.
  • Notify housekeeper of al roll-a-ways or cribs in rooms for pick-up and storage.
  • Responsible for pass key and ensuring it is turned in daily.
  • Ensuring all “lost and found” items are turned in to Executive or Assistant Housekeeper immediately.
  • Shut off all lights, TVs, and air conditioners when leaving room.
  • Assist Executive Housekeeper with any additional cleaning chores that may be assigned.

MINIMUM QUALIFICATIONS AND SKILLS:

  • High school graduate or equivalent.
  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
  • Must be able to speak, read, write, and understand the primary language(s) used by guests visiting the workplace.

WORKING CONDITIONS:

  • Some heavy lifting required.
  • Standing for long periods of time
  • Use of cleaning chemicals
  • Weekends and evenings may be required

PERKS OF THE JOB

  • Discount in onsite restaurant
  • Complimentary nights stays and discounts at Hilton hotels
  • Uniform provided
  • Onsite parking

Job Types: Full-time, Part-time

Benefits:

  • Dental care
  • Disability insurance
  • Life insurance
  • On-site parking
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Every Weekend
  • Monday to Friday
  • Morning shift
  • On call
  • Overtime
  • Weekends as needed

Supplemental pay types:

  • Overtime pay

Experience:

  • Cleaning: 1 year (preferred)

Work Location: In person

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