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Head Housekeeper

The Wilds Resort
Job Description

We are seeking a dedicated and experienced Head Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness and organization within our facility. The ideal candidate will have a strong background in hospitality and custodial services, with a keen eye for detail and a commitment to ensuring guest satisfaction. This role is essential in creating a welcoming environment for our guests and ensuring that all areas are impeccably clean and well-maintained.

Duties

  • Oversee daily housekeeping operations, ensuring all tasks are completed efficiently and to the highest standards.
  • Train, supervise, and evaluate housekeeping staff, providing guidance and support as needed.
  • Develop and implement cleaning schedules and protocols to ensure all areas are maintained regularly.
  • Conduct inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to safety standards.
  • Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
  • Address guest inquiries or concerns regarding cleanliness promptly and professionally.
  • Collaborate with other departments to coordinate cleaning schedules around events or peak occupancy periods.

Requirements

  • Proven experience in a housekeeping role; previous supervisory experience is preferred.
  • Excellent organizational skills with the ability to prioritize tasks effectively.
  • Strong attention to detail with a commitment to maintaining high cleanliness standards.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • Good communication skills, both verbal and written, with the ability to interact positively with guests and staff alike.
  • Flexibility to work various shifts, including weekends and holidays.

Job Type: Full-time

Pay: $18.49-$20.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Vision care

Schedule:

  • Day shift
  • Weekends as needed

Work Location: In person

Expected start date: 2025-05-05

Contact Information

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