Job Summary:
Room Attendant cleans hotel guest rooms and/ or other assigned areas in a timely and organized manner to ensure guest satisfaction as per Company & Brand standard requirements.
Duties & Responsibilities:
- Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
- Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor.
- Reports needed repairs of unsafe conditions to supervisor.
- Responds to requests from guests, supervisors or management in a timely and efficient manner.
- Maintains linen cart and supplies neat and organized to department standards.
- Maintains security of equipment, keys and supplies issued each day.
- Reports and logs lost and found articles to supervisor.
- Follows procedures for standard cleaning and self-inspecting program.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Follows company policies and procedures.
Laundry Attendant would be responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service:
- Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering
- Maintain cleanliness of laundry machinery and laundry area
- Maintain stock levels
- Respond to guest service issues in a timely, friendly and efficient manner
- Follows company policies and procedures
- Perform additional laundry services, as needed
Note: Other duties as assigned by supervisor or management
Skills & Qualifications:
- Previous hotel cleaning experience
- Flexible and energetic with the ability to work under pressure
- Flexible schedule
- Command of the English language, both written and oral
- Outstanding organizational, time management, and interpersonal skills
- Work well independently and in a team environment with minimum supervision
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time.
- Self-motivated, honest, creative, capable of working in a team environment
Job Type: Part-time
Job Type: Part-time
Salary: $13.73 to $16.48 /hour
Job Type: Part-time
Pay: $18.50-$21.00 per hour
Expected hours: 16 – 40 per week
Ability to commute/relocate:
- St. John's, NL A1B 2N2: reliably commute or plan to relocate before starting work (preferred)
Language:
- English (preferred)
Work Location: In person
