Job Title: Human Resources & Payroll Administrator
Department: Human Resources
Reports To: General Manager
Position Overview:
The Human Resources & Payroll Administrator plays a key role in supporting the daily operations of the Human Resources department. Working closely with the General Manager, Operations Manager, and Area Human Resources Manager, this position assists with recruitment, onboarding, administrative duties, employee engagement, and recognition programs.
In addition, the role is responsible for processing payroll and administering employee benefits while ensuring compliance with provincial and federal labour standards and legislation. This requires accuracy, confidentiality, and excellent communication skills.
Qualifications & Experience:
- 2-3 years of administrative experience, with at least 1 year in HR and payroll
- Previous hotel or hospitality industry experience is an asset
- Strong computer skills; HRIS experience is an asset
- Excellent administrative skills, including writing, filing, tracking, and organization
- Professional communication, presentation, and interpersonal skills
- Ability to handle sensitive information with discretion and confidentiality
- Strong time management and work ethic
- Conflict resolution skills, especially in a unionized environment
- Personable, pleasant, and compassionate in all employee interactions
Key Responsibilities:
1. Recruitment & Hiring
- Post and advertise job vacancies
- Assist department heads with candidate shortlisting
- Schedule interviews between hiring managers and candidates
- Greet and assist walk-in applicants, answering employment inquiries
2. Onboarding & Employee Setup
- Prepare new hire paperwork and input employee information into the HRIS
- Issue name tags, lockers, and access cards for new employees
- Administer parking access
- Conduct new hire orientations
- Maintain and update employee training records
3. Employee Engagement & Retention
- Assist with planning monthly departmental recognition events, birthday celebrations, Employee of the Month, and work anniversaries
- Support the General Manager and Area HR Manager in organizing quarterly town halls
4. HR Administration & Compliance
- Maintain accurate and up-to-date personnel files
- Manage the HR inbox and phone line, responding promptly to inquiries
- Provide employment verifications as needed
- Address union concerns and grievance procedures
- Ensure compliance with the Collective Agreement
- AIP,NLPNP and LMIA program experience an asset
5. Payroll & Benefits Administration
- Administer the Health & Benefits plan in coordination with the corporate office
- Balance and transmit bi-weekly payroll for processing
- Prepare Records of Employment (ROEs) as required
- Process garnishment orders as needed
- Complete and submit payroll-related government requests (e.g., HRDC payroll information forms)
- Prepare payroll reports as needed
6. Policy Compliance & Workplace Safety
- Ensure adherence to company policies & procedures as outlined in the Team Member Handbook
- Effectively communicate HR policies to employees
- Work in accordance with health and safety regulations
7. Additional Duties
- Assist with special HR projects and other tasks as assigned
Start Date:
Anticipated start date: April 2025
