Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include 8 properties located in St. John's, NL, Corner Brook, NL, and Fredericton, NB.
Steele Hotels is looking for a Server to join its growing team at our JAG Hotel in St. John’s. NL. The ideal candidate would possess a positive "can-do" attitude, and a high level of professionalism, coupled with a strong work ethic and customer service skills. This often involves working in fast-paced environment conditions at varying times throughout the day or night.
Main Duties & Responsibilities:
- Greet guests warmly and professionally in a friendly and polite manner
- Provide guests with menus and introduce them to the daily specials
- Take accurate food and beverage orders, noting preferences and dietary restrictions
- Check in with guests during their meal to ensure satisfaction and address any concerns
- Maintain a strong knowledge of the menu, with the ability to make suggestions and drink pairings
- Present bills to guests, process payments accurately, and handle cash or credit transactions
- Keep dining areas clean and organized, clearing dishes and resetting tables
- Adhere to food safety and sanitation regulations
- Follow safe serving procedures for serving alcohol, checking IDs when necessary
- Restock server station with the necessary supplies
- Perform other duties, as assigned
Qualifications, Skills & Attributes:
- 1-2 years experience years as a Server in the hospitality or food service industry
- Ability to collaborate with kitchen staff and other servers to provide smooth service to customers
- Excellent communication and customer service skills
- Ability to handle multiple tables and tasks simultaneously in a fast-paced environment
- Attention to detail and accuracy in order processing and cash handling
- Quick problem-solving skills when dealing with customer complaints
Why Work with Us:
- Competitive compensation package
- Company RRSP matching plan to secure your financial future
- Comprehensive health benefits including dental and vision coverage
- Employee Family Assistance Program [EFAP], including counseling services and life coaching
- Paid time off, including vacation time, sick leave, and statutory holidays
- Other employee benefits such as discounts on food, gym memberships, and phone plans, etc.
- Gratuities
If you are interested in working with a growing company and want to grow with us, we welcome you to apply to careers@steelehotels.com. Please include “Server” in the email subject line, and use the following naming convention for the resume file: First Name Last Name - Resume.
We are an equal opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.
Job Types: Full-time, Part-time, Permanent, Casual
Work Location: In person
